I had a wicked rattle and noise coming from the front wheel area... the Gateway guys quickly diagnosed the problem as a broken strut mount and gave me a range of options from replacing both front mounts and struts, to just replacing the broken strut mount. I really appreciated the estimates for the different options so I could make the best chioce. Noise and rattle are gone and I am confident that the vehicle is safe to operate. Thanks guys! - Steve P.
Your customer service is A-1. I came to pick up my husband's truck before you closed for the weekend, and so I wouldn't have to make an extra trip later to pick up my car, you had one of your guys follow me home with my husband's truck and then I took him back to the shop. Though we live around the corner from you, this was unexpected and appreciated!! Thanks! - Calyn B.
I have been very satisfied with the service I've received for the last 2 years. Gateway Auto has always been very friendly and helpful. - Lytha H.
This repair garage continues to exceed my expectations. Every small detail is check closely. They have always completed a safety check of my TOTAL vehicle each time I leave. The 24 month / 24,000 mile warranty is the best in the area..however, I have never had any problem while traveling with my Suburban. Gateway Auto Clinic has the most knowledgable, highly trained and experienced staff to work with. Once you work with Gateway, you will NEVER go to any other vehicle repair company. 5 stars and a big thanks for helping me. - Jerry A.
When my air conditioning Evaporator Core needed to be replaced I discovered it was a very labor intensive task that many shops do not want to perform. Bob and his crew scheduled my car in quickly and set to work fixing the issue. Their price was good and their time to resolution for such a complicated task was excellent. AC is working great. Who knew you would have to take the car 1/2 way apart to fix a simple AC coil, sure am glad Gateway does not shy away from the difficult repairs. - Doug F.
Just had oil and filter change with tire rotation but it was done fast and at a reasonable price. - Charles R.
Excellent service at a reasonable price. - Terry S.
I felt confident that they will do the job as professionals. - Patrick M.
We had to have our vehicle towed to Gateway on a Sunday, thinking that it might be there a while for when they had an opening. Well, they secured the needed part and had the car back to us by late Monday! We have been going to Bob's for 24years without ANY regret. And they have treated us the same since day one. - Nancy S.
Gateway has been my only mechanic service for 12 years. They have taken care of all of my cars over the years and I trust them to always do a great job. - Carolyn T.